Contact
Write to us about anything — a charge you don’t recognise, a refund, cancelling, something a companion said, or a question about what we store. A person reads it.
- Billing and general
- [email protected]
- Privacy and data
- [email protected]
- Operator
- Akina
- Postal address
- 335 Elta Center, Garrison, IA 52229, United States
Faster than writing to us
- Cancel a subscription, export everything, or delete your account — all self-serve, and they take effect immediately.
- Fix or remove something a companion remembers about you — there’s a memory page linked from the top of every conversation.
- What we store and who it goes to is written out in the privacy policy.
A charge on your statement shows our reseller’s name rather than ours — they are the seller of record. If you see something you don’t recognise, write to us before disputing it; we can usually explain or refund it the same day.
Akina is not a crisis service. If you are in danger or thinking about harming yourself, please contact your local emergency number or a crisis line in your country — they can act, and we cannot.